Refrigerator broke, thermistor is showing 0 resistance. Is that the problem?

Fridge started acting funny - freezer was working fine but fridge temp hovered around 55 - and now the fridge does nothing when plugged in. Light still comes on so power is working. Compressor relays seems healthy. The thermistor shows zero resistance at room temp, but I can't find a spec sheet for it. Does that mean it's broken? I'd expect to see 100% resistance if it was failed, not none.

Pic with part number 3ART5VC146: https://imgur.com/a/ZII5lPb

I checked resistance on the two leads on the bottom in the picture.

Thanks!

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